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[ 洋図書 ] Black box thinking : why most people never learn from their mistakes-but some do /

Matthew Syed. -- Portfolio/Penguin, -- [2015], --

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2022/11/09 可能 利用可   0

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ISBN 1591848229 (hardback)
ISBN13桁 9781591848226 (hardback)
無効なISBN等 9781101980804
テキストの言語 英語                  
分類：NDC10版 141.5
個人著者標目 Syed, Matthew.
本タイトル Black box thinking :
タイトル関連情報 why most people never learn from their mistakes-but some do /
著者名 Matthew Syed.
出版地・頒布地 New York, New York :
出版者・頒布者名 Portfolio/Penguin,
出版年・頒布年 [2015],
数量 xi, 322 pages ;
大きさ 24 cm.
書誌注記 Includes bibliographical references (pages [297]-310) and index.
内容注記 The logic of failure. A routine operation ; United Airlines 173 ; The paradox of success -- Cognitive dissonance. Wrongful convictions ; Intellectual contortions ; Reforming criminal justice -- Confronting complexity. The nozzle paradox ; Scared straight? -- Small steps and giant leaps. Marginal gains ; How failure drives innovation -- The blame game. Libyan Arab Airlines flight 114 ; The second victim -- Creating a growth culture. The Beckham effect ; Redefining failure -- Coda : The big picture.
要約、抄録、注釈等 "Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it's safe to fail. We all have to endure failure from time to time, whether it's underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it wrong can have deadly consequences. Consider the shocking fact that preventablemedical error is the third-biggest killer in the United States, causing more than 400,000 deaths every year. More people die from mistakes made by doctors and hospitals than from traffic accidents. And most of those mistakes are never made public, because of malpractice settlements with nondisclosure clauses. For a dramatically different approach to failure, look at aviation. Every passenger aircraft in the world is equipped with an almost indestructible black box. Whenever there's any sort of mishap, major or minor, the box is opened, the data is analyzed, and experts figure out exactly what went wrong. Then the facts are published and procedures are changed, so that the same mistakes won't happen again. By applying this method in recent decades, the industry has created an astonishingly good safety record. Few of us put lives at risk in our daily work as surgeons and pilots do, but we all have a strong interest in avoiding predictable and preventable errors. So why don't we all embrace the aviation approach to failure rather than the health-care approachAs Matthew Syed shows in this eye-opening book, the answer is rooted in human psychology and organizational culture. Syed argues that the most important determinant of success in any field is an acknowledgment of failure and a willingness to engage with it. Yet most of us are stuck in a relationship with failure that impedes progress, halts innovation, and damages our careers and personal lives. We rarely acknowledge or learn from failure--even though we often claim the opposite. We think we have 20/20 hindsight, but our vision is usually fuzzy. Syed draws on a wide range of sources--from anthropology and psychology to history and complexity theory--to explore the subtle but predictable patterns of human error and our defensive responses to error. He also shares fascinating stories of individuals and organizations that have successfully embraced a black box approach to improvement, such as David Beckham, the Mercedes F1 team, and Dropbox"-- Provided by publisher.,"Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it's safe to fail, "--Amazon.com.
一般件名 Failure (Psychology)
Errors.
資料情報1 『Black box thinking : why most people never learn from their mistakes-but some do /』　Matthew Syed.　Portfolio/Penguin,　[2015], （所蔵館：中央　 請求記号：F/141.5/S98/B　 資料コード：7115553139）
URL https://catalog.library.metro.tokyo.lg.jp/winj/opac/switch-detail.do?lang=ja&bibid=1352055802

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