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[ 洋図書 ] Satisfaction guaranteed : how Zingerman's built a corner deli into a global food community /

Micheline Maynard. -- Scribner, -- 2022, -- First Scribner hardcover edition.

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中央 1Fビジネス 一般洋図書 F/673.97/M47/S 7116628092 配架図 Digital BookShelf
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ISBN 1982164611 (hardcover)
ISBN13桁 9781982164614 (hardcover)
無効なISBN等 9781982164638 (ebook)
テキストの言語 英語                  
分類：NDC10版 673.97067
個人著者標目 Maynard, Micheline,
本タイトル Satisfaction guaranteed :
タイトル関連情報 how Zingerman's built a corner deli into a global food community /
著者名 Micheline Maynard.
その他のタイトル How Zingerman's built a corner deli into a global food community
版表示 First Scribner hardcover edition.
出版地・頒布地 New York :
出版者・頒布者名 Scribner,
出版年・頒布年 2022,
数量 xx, 236 pages ;
他の形態的事項 illustrations ;
大きさ 24 cm.
書誌注記 Includes bibliographical references (pages 219-220) and index.
内容注記 Zingermans's best day - and its worst -- How the deli came to life -- A tour of Zingerman's Deli -- Guiding principles -- Service on every level -- A community of businesses -- Mail order -- The bakehouse -- Coffee and candy and cheese -- What it's like to work at Zingerman's -- Teaching others -- Camp bacon and guests -- The pandemic strikes -- The future of Zingerman's -- Epilogue: Zingerman's vision for 2032.
要約、抄録、注釈等 "From an accomplished national journalist, a lively look at the inception, growth, future, and unique management style of Zingerman's-a beloved, $70 million-dollar Michigan-based specialty food store with global reach. Certain businesses are legendary, exerting immense influence in their field. Zingerman's in Ann Arbor, Michigan, is one of those places. Over the years the flagship deli has expanded into a community of more than a dozen businesses, including a wildly successful mail order operation, restaurants, bakery, coffee roastery, creamery, candy maker, and events space-transforming Ann Arbor into a destination for food lovers. Founded in 1982 by Paul Saginaw and Ari Weinzweig, Zingerman's philosophy of good food, excellent service, and sound finances has turned it into a company whose reach spans all corners of the gourmet food world. Famous for its generous deli sandwiches, fresh bread, and flavorful coffee-all locally produced-Zingerman's is also widely celebrated for its superb customer service and employee equity. The culture is one of respect and innovation, while maintaining very high standards. Every employee has access to the financial records, everyone has a voice, and everyone is heard. It has legions of enthusiastic customers, fans across the food world, and business principles and a work ethic that have been admired, analyzed, and copied. All that is revealed here, in Micheline Maynard's Satisfaction Guaranteed. Readers will discover how by 2019, Zingerman's employed hundreds of employees and achieved close to $70 million in annual sales. When the pandemic struck, Zingerman's growth momentarily screeched to a halt-but it survived by reinventing itself, while still serving its beloved food and selling its wide array of groceries. Now, as Zingerman's approaches its 40th anniversary, it is on track for stronger results than ever. A recipe for success in business and in life, Satisfaction Guaranteed provides a roadmap for manifesting joy and purpose in business"-- Provided by publisher.
団体件名 Zingerman's Community of Businesses.
一般件名 Food industry and trade -- History. -- Ann Arbor
Delicatessens -- History. -- Ann Arbor
地名件名 Michigan -- Ann Arbor.
資料情報1 『Satisfaction guaranteed : how Zingerman's built a corner deli into a global food community /』First Scribner hardcover edition.　Micheline Maynard.　Scribner,　2022, （所蔵館：中央　 請求記号：F/673.97/M47/S　 資料コード：7116628092）
URL https://catalog.library.metro.tokyo.lg.jp/winj/opac/switch-detail.do?lang=ja&bibid=1352060233

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