Marjorie Ingall and Susan McCarthy. -- Gallery Books, an imprint of Simon & Schuster, Inc., -- 2023, -- First Gallery Books hardcover edition.

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中央 2F 一般洋図書 F/361.4/I44/S 7117299097 配架図 Digital BookShelf
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ISBN 1982163496 (hardcover)
ISBN13桁 9781982163495 (hardcover)
無効なISBN等 9781982163518 (electronic book)
テキストの言語 英語                  
分類:NDC10版 361.4
個人著者標目 Ingall, Marjorie,
本タイトル Sorry, sorry, sorry :
タイトル関連情報 the case for good apologies /
著者名 Marjorie Ingall and Susan McCarthy.
その他のタイトル Case for good apologies
版表示 First Gallery Books hardcover edition.
出版地・頒布地 New York, NY :
出版者・頒布者名 Gallery Books, an imprint of Simon & Schuster, Inc.,
出版年・頒布年 2023,
数量 x, 355 pages ;
大きさ 24 cm.
書誌注記 Includes bibliographical references (pages 353-355).
内容注記 The importance of apologies, good and bad -- Six simple steps to getting it right -- Sorry if, sorry but, sorry you: things not to say -- Blame it on the brain: the science of why we say such dumb stuff -- "I'm sorry I chased you with a booger": teaching children to apologize -- "Sorry, our policy is that we are never at fault": the odiousness that is corporate -- The government feels sad about how that all went down: how political apologies get made -- How to accept an apology and how to forgive... and when to do neither -- "What I said on my private island was taken out of context": an evisceration of celebrity apologies -- Girl, stop apologizing, or maybe don't, ugh, it's complicated: gender, race, and power -- Let the moment last, let the ripples widen.
要約、抄録、注釈等 "It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies-excuse-laden, victim blame-y, weaselly statements-often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better? Marjorie Ingall and Susan McCarthy show us the way. Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn't have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative. A good apology can do so many things-mend fences, heal wounds, and bring more harmony into ourselves and our society at large. With wit, deep introspection, and laugh-out-loud humor, Ingall and McCarthy's guidance will help make the world a better place, one apology at a time"-- Provided by publisher.
著者標目 McCarthy, Susan.
一般件名 Apologizing.
Excuses (Regret)
資料情報1 『Sorry, sorry, sorry : the case for good apologies /』First Gallery Books hardcover edition. Marjorie Ingall and Susan McCarthy. Gallery Books, an imprint of Simon & Schuster, Inc., 2023, (所蔵館:中央  請求記号:F/361.4/I44/S  資料コード:7117299097)
URL https://catalog.library.metro.tokyo.lg.jp/winj/opac/switch-detail.do?lang=ja&bibid=1352062995